Welcome to our Transfers and Tours company, based in Casablanca Morocco. By accessing this site and using our services, you agree to the following Terms and Conditions. Please read these terms carefully before proceeding with your booking.
1. Definitions
- "We": Refers to Tours and Trans.
- "Client": Refers to any person using our website or booking our transportation services.
- "Service": Refers to any transportation or tourism activity offered on our website.
2. Booking and Payment
2.1 Booking
- All bookings must be made through our website or through authorized partners.
- The information provided during booking must be accurate and complete. Any errors or omissions in the booking details may result in delays or additional fees.
2.2 Payment
- Payment can be made by credit card, PayPal, or bank transfer, depending on the methods indicated on our website.
- In certain cases, we offer the "Book Now, Pay Later" option, where no upfront deposit is required. However, full payment must be completed before the start of the activity.
2.3 Confirmation
- Once the booking and payment are completed, you will receive a confirmation email and a booking voucher.
- If you do not receive a confirmation within 24 hours, please check your spam folder or contact us directly.
3. Cancellation and Modification Policy
3.1 Cancellation by the Client
- You can cancel your booking free of charge up to 5 days before the scheduled date of the activity.
- Any cancellations made after this period may be subject to partial or full cancellation fees.
3.2 Booking Modification
- Any modifications to the booking (e.g., change of date, number of participants) must be requested at least 3 days before the activity. Changes are subject to availability and may incur additional fees.
3.3 Cancellation by the Company
- We reserve the right to cancel a booking due to unforeseen circumstances (e.g., extreme weather conditions, technical issues, etc.). In such cases, we will offer either a full refund or a new booking date.
4. Intellectual Property Rights
All content, images, logos, and text on our website are protected by copyright and may not be used without prior written authorization from Toursandtrans.
5. Data Protection
We respect the privacy of our users. All personal information collected via our website is processed in accordance with our [Privacy Policy]. We will not share your personal data with third parties without your consent unless it is necessary for the provision of our services.
6. Force Majeure
We will not be held responsible for any delays, cancellations, or modifications due to unforeseen events or events beyond our control, including but not limited to natural disasters, armed conflicts, strikes, or communication network failures.
7. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect upon their publication on our website. We encourage you to regularly review this page to stay informed of any updates.
